“Props”

“Props”

Testimonials are a great way to gain a better sense of an agency’s commitment to its clients. But testimonials are typically solicited comments from a hand selected group of clients. We prefer “props”. Those are unsolicited and come at random from a wide range of clients.

Here are just a few we’ve pulled from the files and they represent only those we’ve received in writing.

“Westies, many, many thanks for all your hard work this year. It is awesome that we were able to meet budget at AVUC and exceed it at AVSF, all the while maintaining if not growing our business at the other communities. Thanks!”

— Elder Care Alliance

“Tracy, I am getting lots of positive feedback on the website: ‘Very professional’, ‘Looks good’, ‘Perfect’. Thanks for the hard work.”

— Big Blue Plumbing

“Hello Pete, we are extremely happy with the outcome of the 49ers Holiday e-card. Erica has been conscientious to our requirements and the results exceeded our expectations.”

— San Francisco 49ers

“Louise, I love it! Thank you so much for all of your passion around what we do — it shows!”

— AgeSong Senior Living

“Looks great Melanie, you guys do great work.”

— Freeman Toyota

“BEAUTIFUL! GREAT JOB! STRIKINGLY DIFFERENT.”

— Coliseum Lexus

“Ladies, thanks so much for everything. You guys exceeded our expectations in every way and our President was very impressed with what you showed us.”

— Byron Park Senior Living

“Whew – we did it! Thanks, Tracy, (and other West superstars), for assisting me in putting together this deadlined project so perfectly.”

— City of Alameda / Public Works

“Pete, just wanted to let you know that Louise and Tracy are doing a fantastic job for us — they are great to work with. Website is generating a significant increase in traffic for us — everyone loves it. Thanks again — very glad we are working with West.”

— Bladium Sports Club

“If you need Erica from West to help with the setup and creative that’s OK. West is super good and you will find Erica easy to work with and very efficient.”

— The Service Outlet

“I love it. It is exactly what I was looking for.”

— Valley BMW

“Oh my gosh I love it! It’s perfect! I love how everything is tied into the foot! Once again, great job!”

— Alameda County Industries

“These look so good… you guys did an outstanding job! Many thanks.”

— R.A.B. Motors

“Excellent work! Let Pete know I said to give you a raise!”

— Toyota of Berkeley

“Wow — just read the blog — great job, looks wonderful — big thanks for the start.”

— AlmaVia of San Francisco

“Hi Louise and Sarah, I wanted you to know that we are getting our posters and postcards taken from stores because the look of the graphic! Kudos to you and the team in making this an effective part of the campaign for our summer concert series. Thanks!”

— Harsch Investment Properties / South Shore Center

“Pete — I haven’t wanted to clutter up the email avenues, but wanted to offer a quick thanks for all the hard, high-quality work and the flexibility you Westies have displayed in this pressure cooker.”

— Alameda Power & Telecom

“PERFECT. I LOVE THE NEW LOOK. GREAT JOB.”

— Toyota Walnut Creek

“Thanks Ashley, thanks for the update. I don’t know what we’d do without you… you’re like the project glue and gear grease that keeps the project together and moving in sync…”

— City of Alameda / Public Works

“Pete, the radio spot sounds fantastic! The message and tempo are right on time.”

— Scott Will Toyota

“Wow… I absolutely LOVE this video… I have used DVD video with two other companies and I have to say… this is the best.”

— Life Care Services

“Trushna, they have arrived and they look great! Thanks to you and everyone at West for another outstanding publication. All your efforts are sincerely appreciated.”

— City of Union City

“Dear Mr. Halberstadt, you did it again — designed an absolutely beautiful flyer for our Mother/Daughter Retreat. Our committee feels so blessed to have you as part of our team! Thank you!”

— Carondelet High School

“Thank you! We received the ad. It is such a pleasure working with you and your agency. You are always so professional with great follow-thru. Much appreciated.”

— Marin Independent Journal

“Dear Pete, …I would like to extend a special ‘Thanks’ to your wonderful receptionist and other staff members we encountered, who were helpful, friendly and made every effort to make sure our needs were met.”

— Alameda Power & Telecom

“Trushna, with regards to the single family guide, it has been very well received by the community, our recycling and solid waste haulers, elected officials and city staff. West Advertising did a fantastic job on the guide, as evidenced by the many positive comments that have come our way. Everyone loves the user-friendly design of the booklet, the colorful graphics and informative and easy-to-read text and layout… Thanks again to everyone at West for making Union City Recycles look good!”

— City of Union City

“Pete, sounds excellent. Thanks so much. I really appreciate how wonderful you guys are to us.”

— Eckerstrom Productions

“Dear Pete and Steve, I know the information has been coming to you in bits and pieces, so I wanted to summarize everything in writing. Essentially, we’ve tripled sales. For the month of April, we finished first in the region for Land Rover sales, Jaguar sales, and Jaguar Select sales. April sales set an all-time record for this dealership. Since we began our new campaign for Jaguar Select last November, the response each month has been phenomenal. I had three Jaguar reps in my office yesterday asking what our formula has been. The response to last month’s Discovery ad was just as impressive… Good job guys, we’re definitely on a roll.”

— Cole European

“KUDOS! Many thanks for your patience and diligence in getting the direct mail and TV spot to bed on time. I’m really pleased with the quality of the work from your folks on this latest go-around and wanted you to know I appreciate your willingness to go the extra mile to get it all right. Thanks.”

— Contra Costa Times

“Dear Tisha, thank you and the staff at West Advertising for the wonderful work that was done on the National Dermatology Education Network brochure and exhibit panels. We were very pleased with the final product. I appreciate you working closely with my printer in Cincinnati as well as your working within my short timeframe. As usual, West Advertising developed and produced a wonderful final product for me.”

— Cincinnati Transplant Institute

“Dear Steve and Pete, thank you for the great job you have done with my first sales brochures. They look great! Please extend my gratitude to all of your co-workers as well — they are very courteous and helpful. Something of a rarity these days.”

— T-Star Enterprises

“Pete — Many thanks for the fine advertising campaign and the TV commercial your office produced for the Car Show. The event was a total success and we had many more visitors to our district due to your fine work. I know you had limited material to work with but you produced a great commercial!”

— Park Street Business Association

 

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